Michael Berry – 5 Stars

We have elderly people living with us and they needed the lift. We got feedback online and from some other people that had bought stairlifts. It seems like Handicare’s reputation and quality was better than some of the other ones out there. The rep I dealt with was excellent as far as explaining to us what it was, what we are getting and what was involved. We have a turned staircase in the house, so the stairlifts are required to be ordered. He had recommended that he could put a straight line in for us while the other one was on order, so we get us at least most of the stairs down. He even did that while we were waiting for the custom-built ones and it took six weeks to get it. He always gets back to me and kept me posted on what was happening. He represented well and did a good job. The installer did a professional job and the installation looks fine. The stairlift looks well-built and I’ll be very happy if a year from now it’s still doing the same thing. In terms of the cost in relation to the quality, it is very competitive. We had it for two weeks and so far it seems to do the job. We’ve been very happy so far and I would tell a friend not to hesitate to use Handicare.