Preventative Maintenance

Take control of your equipment performance and save costs with Handicare Plus plans designed to address your challenges. Our coverage spans across North America with multiple satellite offices in major cities providing onsite service, typically within 48 hours. 

Choose the plan that is right for you!

Whether you have larger multiple sites or a smaller location, Handicare Plus provides flexible plans that fits your site's unique needs, protects your budget, and provides exceptional equipment performance. 

Recommended

Premium

More power for small teams create project plans with confidence

All-inclusive fee for annual preventative maintenance inspection, scheduled by Handicare at your convenience. 

Unlimited corrective maintenance calls: Includes labor and travel costs.

Unlimited technical support: Available during standard business hours.

Replacement parts included: Excluding batteries.

Equipment performance records: Managed by Handicare's in-house system.

No customer authorization needed: Immediate equipment repairs during maintenance calls.

Annual track and load test: Compliant with ISO 10535 and CSA Z10535.2-17 standards.

Rapid corrective maintenance response: 48-hour turnaround with priority over Essential Plan.

Professional

More power for small teams create project plans with confidence

Comprehensive annual maintenance by Handicare at a single fee

Scheduled preventative inspection at your convenience.

Annual track and equipment load test inspection (ISO 10535 and CSA Z10535.2-17 standards).

Unlimited corrective maintenance calls with labor and travel costs covered.

Unlimited technical support during standard business hours.

25% discount on Handicare service parts (excluding batteries).

Maintenance of equipment performance records provided in-house.

Customer authorization needed for repairs during maintenance calls.

48-hour response for corrective maintenance with priority over Essential Plan.

Essential

More power for small teams create project plans with confidence

Annual preventative maintenance inspection, scheduled by customer at your convenience.

Pay-per-use corrective maintenance with preferred rate charged for labor and travel.

Unlimited technical support calls during standard business hours.

Handicare service parts and batteries available for purchase at full price.

Equipment performance records maintained by Handicare’s in-house system.

Customer responsible for initiation and authorization to begin equipment repairs during annual preventative or corrective maintenance calls.

Annual track and equipment load test inspection as per ISO 10535 and CSA Z10535.2-17 standards.

Response for corrective maintenance based on availability.

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Safety and Maintenance
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Regulatory Compliance
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Plan Options
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Experienced Team
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Extended Product Life
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Reduced Cost & Equipment Downtime
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Quick Response Time
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Record Keeping

FAQs

Testimonials

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"Great company to deal with!"

The repair service is timely and efficient, parts are always available for repairs with little to no wait time. Our Territory Rep is always available via phone or email and response time with enquiries is always timely and he always has the answers. Everyone with Handicare I have had contact with is courteous and friendly, great company to deal with.

 

Susan

Date of experience: September 16, 2021

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“Handicare support in challenging COVID environment”

Handicare has been very flexible and responsive in servicing our lift equipment during this challenging time with the shifting Hospital environment due to COVID precautions and restrictions. The Handicare teams continues to exemplify professional quality and dedication to support our front line team and ensure the equipment is available for patient safety. Their team has been a pleasure to work with and continues to go above and beyond to support our site.”

 

Charles Lydon

Date of experience: March 25, 2021

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“The handicare technician is great -knowledgeable and informative”

The handicare technician is professional and informative - he has good public relations skills with all staff - nurses and plant service staff.”

 

Dina Bews

Date of experience: March 30, 2021

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