Stairlift Reviews

I love our Handicare steps. My husband tells me he can’t go up and down without them. Also, their sales reps couldn’t have been better and so are the installation guys. They were extremely nice. Everything worked out perfectly as I expected and more for it to be.

I’m very happy with my lift chair. It takes me up and down the steps. Handicare’s rep that assisted me with my purchase was very helpful and the installers were very courteous. I’d recommend them to anybody.

The Handicare stairlift is a great piece of equipment for my father. It has helped him a lot. The representative who helped me with the purchase was great. He’s a good installer too.

We had good interactions with the representative who helped us with our purchase of the Handicare Stairlift. The installation team were also courteous. The Handicare Stairlift is very necessary and it works.

We love our Handicare. My husband was in a lot of pain and had back surgery. Our bedrooms are upstairs so he uses it every day. I like that it is enclosed. We had one before when my mother lived with us, and it is open. The grandkids would drop things, and it’d get caught up in the exposed cable down underneath the chair and create problems.

My Handicare stairlift gets me to where I want to go. The team at Handicare was very nice and I’d recommend them.

Handicare has been a lifesaver for me. The representatives who assisted us with our purchase were very courteous. They answered all of our questions and we had no problems at all. When the installation team came, my husband was there and he says they did a great job. Getting up the steps is what I like best about the Handicare stairlift.

Handicare has been a lifesaver for my husband. My dentist’s brother-in-law, Steve, is a Handicare rep. He told me about it and also did the installation. He was terrific and very nice. I was very impressed at how he made sure it worked good and had me test it. I like that we don’t have to walk the steps. I couldn’t have asked for a better experience.

My Handicare stairlift gets me to where I want to go. The team at Handicare was very nice and I’d recommend them.

I learned about Handicare Stairlift through my niece, who’s a nurse. I got it for my mother-in-law when she was alive and she enjoyed it. Now I’m using it. My legs got a little stiff because I stopped walking a lot after my dog passed away. There are a lot of things I can use the stairlift for. When I overload my clothes basket, I put it on the chair and send it up with the remote control, then I walk up and take it off the chair because it’s too bulky going up the steps. I might get another for the middle floor. The representative who assisted me with my purchase was very good to me, did very well and gave me a fair price for two of the Handicare. The installation team did a wonderful job.

One of the main factors we chose Handicare as our stairlift provider is because it’s one of the slimmer line ones, unlike others that stick off the wall. We’re actually using it for a kid, and our stairwell is narrow, so we didn’t want a big, bulky one that took up a lot of room. The person who assisted me with the purchase was like a middleman. We went through a company to get it. And the company we went through was pretty good. However, my son was also on a program and so we were trying to get it funded through his program. That’s only because Handicare’s stairlift isn’t the common one that is funded through the program. But we partially paid for a chunk out of pocket, and I’m sure it’s because with some people they need to get 100% covered. But they hadn’t, perhaps, dealt tons with this specific stairlift. They were very pleasant to deal with, but we had lots of road bumps when it came to getting in the actual stairlift to us. The company which served as the middleman, was nice to deal with. But there were lots of exchanges that went on between the local companies here and Handicare, and it had to be a special order. Perhaps it was because of the additional length or the glide factor. And I’m guessing something happened in the communications between the local company and Handicare, as it didn’t arrive when it was supposed to. It took months, more than it was supposed to, and we had to cancel a trip because of that. And when it did arrive, we were down to some very tight timing. It arrived somewhere on the east coast, then they said they were sending it, but it hadn’t gotten sent. It was a huge mess. When it finally arrived, they installed it, but there was some board that had gotten blown out and none of the local vendors had it. Those were huge issues, physically getting the stairlift to our house, and then getting it all up and working because there were some parts that didn’t work. That was a huge headache. On the other hand, it’s a fabulous stairlift. I love it. An area for improvement is the “eye” in the remote which could be made stronger, mainly for our kid who can’t operate it. But apart from that, I’m so ecstatic with our choice. The glide feature is totally worth it. Lots of caution on the delivery aspect, but with the product itself, I would fully recommend it.

Handicare Stairlift is a good transporter. We haul stuff up and down the stairs that we used to have to carry. One representative told my wife that it could hold a certain number of pounds and she could get on there with a sack of potatoes. That’s not good because a sack of potatoes only weighs 10 lbs. But the man from the company where we got the stairlift from had a very good level of knowledge and was pleasant and courteous. We chose Handicare over a different stairlift provider because of its cost.