Stairlift Reviews

08-28-2016 Solid StarSolid StarSolid StarSolid StarSolid Star 5
Name:
Elaine Zimmerman
Do you recommend Handicare:
Yes

Strong points:

When we called Handicare, their people came the next day to talk, and it didn’t take long at all. Their installers were very quick and they cleaned up after themselves. They talked to my son about how to operate it. The sales rep also came back and worked with me afterwards because I felt panicky when I was on the stairlift. He was a great help to me. I feel much safer and I’m no longer panicky on it. I was having difficulty on the steps, but now the stairlift helps me stay in my own home.

08-10-2016 Solid StarSolid StarSolid StarSolid StarSolid Star 5
Name:
James Lawes
Do you recommend Handicare:
Yes

Strong points:

Handicare’s product and service were great. The only negative thing is that they try and sell you on service for the chair as soon as you get it. If it costs $3,000, I sure as hell don’t think I should be having service for my chair for a year. But in the line of chairs, it was a reasonable price comparatively. The people were also very nice and came quickly. Same person that I talked to was the same person that put it in and there’s not a lot of mess to make. It has also helped us quite a bit and we love it. It’s worth every penny and I’m surprised at how safe it is for an older person. However, the seat belt is small and not easy to use for older people that don’t have good dexterity in their fingers. There should be some kind of latch for people with arthritis because my mother cannot do it and I don’t let her use it without me there. We practiced and we tried, but we could not get it to go. So it’s nice looking and it works if you have the dexterity to push the button but maybe they could tweak that.

06-26-2016 Solid StarSolid StarSolid StarSolid StarSolid Star 5
Name:
Michael Teutsch
Do you recommend Handicare:
Yes

Strong points:

Handicare Stairlifts offers my wife the assistance that she needs to go up and down the stairs, so it’s a big help. It took about four weeks before it was delivered. We had to call and ask Handicare about the delivery but they didn’t have an answer from the factory as to when it will be shipped. Then when they got it, they had to fix it because it was making noise. Aside from that, there’s a couple of things with it that we’re not satisfied with. It takes 30 seconds for it to start before it engages which gets my wife confused. Then when she gets up on the top of the stairs, she has to turn the machine to get off which gives her a big problem to get on with her feet. It’s something simple to operate and it goes up and down but it could have more conveniences that could make using it easier.

06-18-2016 Solid StarSolid StarSolid StarSolid StarEmpty Star 4
Name:
Ronald Sherwood
Do you recommend Handicare:
Yes

Strong points:

A doctor brought up Handicare Stairlifts and we got interested. We installed it, but my wife can’t use it. She’s only got about 3 months to live, she can’t walk and in bed now. So we’re going to have the stairlift removed. At first, we had problems installing it because all the parts weren’t there. It wasn’t the right part so they had to put a delay on that and order another part. It took about a week before they could get back out. Then after the guy got the part and was setting it up, he broke something which caused delay again to get another part. We’re disappointed and not too happy. But, the installation team was very good except for new guy who broke a part. The foreman apologized up and down for the it and said he’d give us a discount on the purchase price because of all the wait. Ronald Sherwood

06-17-2016 Solid StarSolid StarSolid StarSolid StarEmpty Star 4
Name:
Samuel DiSantis
Do you recommend Handicare:
Yes

Strong points:

It was a nice experience with Handicare. I like the ride up and down with the chairlift. The salesman was very friendly. He explained everything and how they worked. Then the gentleman that put it in was very cooperative. He did a nice job and left everything very clean and neat. Too bad that he had to work all day, but I suppose planning is their office. The only thing was that the salesman promised me a safety belt that was included but wasn’t in the package. I called him once and reminded him that I might need that safety belt, but I haven’t heard anything else. I’m still waiting and I don’t know whether I’ll get them or not.

06-17-2016 Solid StarSolid StarSolid StarEmpty StarEmpty Star 3
Name:
Rene Goldenberg
Do you recommend Handicare:
Yes

Strong points:

My son installed the stairlift and it came missing a part, so he couldn’t put it in the day that he started to put it in. Then a manager came to install because all of his team was in a meeting in Pennsylvania. He was very clean and nice. I only have a stairlift because my children didn’t want me to climb stairs since I have a broken hip. I also have had a stroke and when I get to the top and I have to turn the chair, it’s very hard to do. The stairlift is fine except that they have to get me out of the bedroom. If I have to call an emergency vehicle, they couldn’t get up the stairs. The stairlift gets me up the stairs but it does not leave enough room for my aide to walk up. I have to send them up ahead of me because the chair takes up most of the stairwell — which I didn’t know when they started to put it in. And if we’re putting it in an average stairwell, then we have to know that if somebody has to be taken out of their room, the firemen will have to carry them down.

06-17-2016 Solid StarSolid StarSolid StarSolid StarSolid Star 5
Name:
Elissa Ditchcreek
Do you recommend Handicare:
Yes

Strong points:

I went to Walnut Medical and heard about Handicare. I purchased one and the reps who assisted me were marvelous. Their installers were also very well organized. They brought all their supplies in boxes and they asked me if they were in the way. I had no complaints whatsoever. They were fantastic and Handicare is really a big help. Everything, so far, is working fine.

05-22-2016 Solid StarSolid StarSolid StarSolid StarSolid Star 5
Name:
Barbara Smith
Do you recommend Handicare:
Yes

Strong points:

I went and inquired about Handicare Stairlift and had a great experience with the rep who assisted me with my purchase. The installation team came and installed the system and it was wonderful. They cleaned up after themselves and explained everything. I got the stairlift for my mom so she’d be able to go up or down the stairs without a worry and she has been enjoying it and there haven’t been any problems.

05-15-2016 Solid StarSolid StarSolid StarSolid StarEmpty Star 4
Name:
Richard Streepen
Do you recommend Handicare:
Yes

Strong points:

I like that with Handicare I don’t have to walk up the stairs. The rep who assisted me seemed professional and very punctual. Their installers were pleasant and were only here a couple of hours. It was a simple and very effective installation which met my needs in a timely fashion. With some of the things that I’ve done, I contact the contractor and that’s two or three months before they can come give me an estimate. But with Handicare, I called them on a Thursday, we had an appointment on Monday, and then it was installed the following Thursday.

05-11-2016 Solid StarSolid StarSolid StarSolid StarSolid Star 5
Name:
Clyde McCloud
Do you recommend Handicare:
Yes

Strong points:

Handicare Stairlifts sounded like a good outfit and the installer was a local person. They gave a good service and I could get anything I needed from him. Their rep and installers were great. I like the stairlift because my wife uses it. She’s the one that has the problem. She gets on it to get her down the stairs and we put her in the car. When we get back, she gets right back on it and rides back upstairs. It’s a good product

05-11-2016 Solid StarSolid StarSolid StarSolid StarSolid Star 5
Name:
Mary Douglas
Do you recommend Handicare:
Yes

Strong points:

My knees were hurting every step going down my stairs and back up, so I really needed a stairlift. When the gentleman from Handicare came, he was very thorough in the measurements and really seemed to care. Everything went well during the installation. I really enjoy the stairlift. Just like today, I came home from shopping and I could get on my stairlift and pack my packages around me and bring them upstairs. Before, it was really hard (the more weight you put on your knees, the more it hurts). I’m thoroughly pleased with Handicare.

05-11-2016 Solid StarSolid StarSolid StarSolid StarSolid Star 5
Name:
Regina Petrilla
Do you recommend Handicare:
Yes

Strong points:

I went to a Medicare or Medicaid shop for my oxygen and happened to see a Handicare Stairlift there. My husband purchased it. During the installation, their team was very good. I use it and it works fine.